Responsible Gaming
Gaming Should Be Entertainment, Not Income
At zyfe.in, we are committed to promoting responsible gaming practices. Online gaming and betting should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. There is no guaranteed way to win, and the house always has an edge. Please gamble only with money you can afford to lose.
Age Verification
In India, online gaming is regulated at the state level. Parimatch requires all users to be 18 years of age or older, or the legal age of majority in your jurisdiction, whichever is higher. Age verification is mandatory during account registration. If you are underage, you must not participate in any gaming activities.
Parents and guardians: Please monitor your children's online activities and implement parental controls to prevent underage access to gaming platforms.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, professional help may be needed:
- ☐ Gambling with increasing amounts of money to achieve the desired excitement
- ☐ Repeatedly trying to cut down or stop gambling without success
- ☐ Becoming restless or irritable when attempting to reduce gaming
- ☐ Gambling to escape problems, stress, anxiety, or negative emotions
- ☐ Lying to family, friends, or professionals about the extent of your gambling
- ☐ Chasing losses by returning to gamble to recover money lost
- ☐ Jeopardizing relationships, education, or job opportunities due to gambling
- ☐ Relying on others for money to cover gambling debts
- ☐ Inability to control the amount of time or money spent on gaming
- ☐ Experiencing mood swings or depression related to gambling outcomes
Self-Help Tools Available
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Establish maximum loss thresholds to protect your bankroll.
- Reality Checks: Enable notifications at regular intervals during gaming sessions to remind you of time elapsed and money spent.
- Self-Exclusion: Temporarily or permanently close your account if you feel you are losing control. Self-excluded accounts cannot be reopened for a specified period without contacting support.
- Session Limits: Set time restrictions for your gaming sessions.
- Account Restrictions: Voluntarily exclude yourself from promotions and bonuses.
To access these tools, visit your account settings on zyfe.in or contact our customer support team.
Support Resources & Organizations
If you or someone you know is struggling with problem gambling, help is available. Below are reputable support organizations:
India
- Gamblers Anonymous India: Support groups and counseling for problem gamblers across India
- All India Institute of Mental Health (AIIMH): Professional mental health support and addiction counseling
- iCall: Mental health support helpline – 9152987821 (available 24/7)
International Resources
- GamCare (UK): www.gamcare.org.uk – Free confidential support and information
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and resources on responsible gaming
If You Need Help
Do not hesitate to seek support. Problem gambling is a treatable condition, and reaching out is a sign of strength, not weakness. Whether you contact a helpline, counselor, support group, or trusted friend or family member, resources are available to help you regain control.
If you are in crisis, please contact emergency services or a mental health crisis helpline in your area immediately.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable, it's time to seek help.